Capture911 Overview

This cost-effective, reliable multi-channel interaction recording and incident reconstruction solution is built for critical public safety communications. Capture911 integrates data from multiple sources into a single synchronized and holistic view. Our innovative Next Gen solutions evolve with changing customer requirements. Capture911 is NG911 and P25 compliant.


Built with reliability in mind, Capture911 is a customizable solution that meets customers’ needs with high-quality recording and data acquisition. Backed by quick and professional certified technicians and I’m Alive™ proactive monitoring, customers can be assured they are utilizing a solution they can count on.


Capture911 is built with Advanced API and event triggers to prevent the archiving of sensitive data and enables adherence to strict security standards. Communications are encrypted with multi-layer algorithms as well as data encryption to protect confidential information.


Capture911 is a true open architecture with non-proprietary hardware that is fully upgradeable and scalable as your needs grow. With its ability to deliver timely and accurate information for incident reconstruction as well as regulatory compliance, Capture911 can be an integral part of your operations optimization – saving you money.

Tech Today 

Capture911 records 100% of every call and radio transaction including the associated data – time, date, ANI, ALI, radio ID, alias, Talkgroup ID, text, video, GIS data, vehicle telemetry data, TTY/TTD, CAD screens and ID’s, incident reports, and more. The system is compliant and secure to meet current and proposed mandates of recording all interactions, as well as storage and transmission with encryption.

Capture911 provides incident reconstruction through virtual chronological recreation, using all available data, with an easy-to-use interface for effective investigative analysis. The system can also maximize quality assurance and ensures regulatory compliance through assessment and improvement of call takers and dispatchers.
  • Data integration from many sources
  • Retrieve data through customizable search
  • All-in-one capability for recording and data capture
  • Real-time dashboards for monitoring activities and performance
  • Digital signatures to verify the authenticity of recorded interactions and maintenance of recording integrity
  • I’m Alive ™ - Proactive monitoring and notifications for 24/7 reliability
  • Robust security of all transactions and communications through sophisticated encryption
  • Virtual incident reconstruction through chronological synchronization of all inputs
  • Virtual Incident Archive Drive to provide secured access to recreations for authorized parties
  • Redaction so that sensitive data can be masked without compromising base data
  • Service reliability through monitoring over 350 alarms and critical application notifications
  • Replication software through several automated storage options for redundant data locations and disaster recovery
  • Unlimited playback license

Still have questions?

Tech Tomorrow

HigherGround continues to innovate and develop its products to meet customer and market needs. Looking into the future, our development team strives to develop features and capabilities that our customers require to meet their ever-changing demands. Contact us to find out more or join us as we innovate for tomorrow.